Cookie Policy

This Cookie Policy explains what cookies are, how Orchid Stratos uses them on our website, and how you can manage your preferences. It should be read alongside our Privacy Policy.

1. What are cookies?

Cookies are small text files that are placed on your device when you visit a website. They are widely used to make websites function correctly and to provide information to site owners about how visitors use their sites.

Cookies are not programs and cannot carry viruses or install software. They may be "session cookies" (deleted when you close your browser) or "persistent cookies" (which remain on your device for a set period or until you delete them). They may be "first-party cookies" (set by our website directly) or "third-party cookies" (set by other services we use).

2. How we use cookies

We use cookies to:

• Ensure our website functions correctly for all visitors (essential cookies)
• Remember your cookie preferences (preference cookies)
• Understand how visitors use our website so we can improve it (analytics cookies)
• Measure the effectiveness of our marketing, where you have consented (marketing cookies)

We do not use cookies to identify you personally except where you have submitted a form and consented to follow-up communications.

3. Cookie categories

Essential cookies Required

These cookies are necessary for the website to function. They enable basic features such as page navigation, form submission, and security. They cannot be disabled because the site would not work properly without them. No consent is required for essential cookies under applicable law.

Preference cookies Optional

These cookies remember choices you have made on the website — for example, your cookie consent preferences. They are set on a first-party basis and are not used for tracking.

Analytics cookies Optional

These cookies help us understand how visitors interact with our website by collecting information such as which pages are visited, how long people spend on each page, and where visitors come from. This information is used in aggregate form to improve the website. Analytics cookies are only placed with your consent.

Marketing cookies Optional

These cookies are used to measure the effectiveness of advertising campaigns we may run on third-party platforms. They allow us to understand whether someone who clicked on an advertisement later contacted us. Marketing cookies are only placed with your consent and are not used for behavioural advertising targeting.

4. Cookie list

The following table lists the specific cookies used on our website. The list is updated periodically; actual cookies in use may vary slightly.

5. Your choices

You can manage your cookie preferences at any time using the cookie preferences panel on our website. You may accept or decline optional categories at any time.

You can also control cookies through your browser settings. Most browsers allow you to:

• View the cookies stored on your device
• Delete all or specific cookies
• Block cookies from specific websites
• Block third-party cookies entirely
• Clear all cookies when you close the browser

Please note that disabling certain cookies may affect how our website functions. Essential cookies cannot be turned off through our consent tool, as they are required for the website to work.

You can find browser-specific guidance here:

• Google Chrome
• Mozilla Firefox
• Apple Safari
• Microsoft Edge

6. Third-party cookies

Some cookies on our site are set by third-party services we use. We do not control how these third parties use the data collected through their cookies. The main third-party cookie providers on our site are:

• Google LLC — analytics and mapping services. Privacy policy: policies.google.com/privacy
• Microsoft Corporation — advertising measurement (Bing UET). Privacy policy: privacy.microsoft.com
• Meta Platforms, Inc. — advertising measurement (Facebook Pixel). Privacy policy: facebook.com/policy.php

We only activate third-party marketing cookies where you have given consent through our consent tool.

7. Changes to this policy

We may update this Cookie Policy as our use of cookies changes or when laws and regulations require us to do so. The "Last updated" date at the top of this page will reflect any material changes. We recommend reviewing this page periodically.

8. Contact

If you have any questions about our use of cookies, please contact us: